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CUSTOMER COMPLAINTS
Idano Horse Transport
Customer Complaint Form
       
Customer Communication (please circle) : informed the driver Visit email phone letter on delivery on pickup
Customer Name : *    
Company Name :    
Company Address :    
Phone : *
Fax :
Email : *    

Details of Transport
Pick up Details :
Name of person at Pick up :
   
Address of Pick up :
   
Contact Number :    
NUMBER OF HORSES :
HORSES NAMES :
BREEDING OF HORSE :
Payment Terms( Please Circle) :
COD COP Credit card Deposit/Internet Transfer
Billing(if so please advise who it was billed to) :
Invoice/Connote Number :
Delivery Details : 
Cost of Transport :
Name of person at Delivery :
   
Address of Delivery :
   
Contact Number :    
Driver/s :
Date of Transport :
Extras (Papers, rugs feed etc. with horse) :
   
Status of horse upon arrival :    
Nature of Complaint :
   
Immediate Action taken :
   
Further Action Required :
   
Recommended corrective action :    
 
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